Management of itineraries & travel content
Customer postponed or canceled the trip. What to do?
published travel with retroactive dates cannot be changed, so our recommendation is to change the dates of travel in the app to any future date (even if the customer does not yet have a new date). With this, you ensure that you can change in the ...
How can I track a customer trip on the APP?
In the users section of the trip, within the trip of your client, you can include your user with the Booker profile (Agent) and thus follow the trip of your client from the app on your mobile phone, in the "My Travelers" tab. It is worth remembering ...
How long do previous trips appear in the app/CMS?
Previous trips will remain in the app and CMS for 5 years. After this period of time, travel data will be removed.
What is the difference between Travel Documents and Travel Attachments?
Travel documents and travel attachments are features that allow you to upload files to the app, so travelers can have access to them at any time. The main difference between Travel Documents and Travel Attachments is where these files are shown in ...
What is the "Farler tracking" section?
The " Traveller Tracking" section allows you to keep an eye on travelers during travel dates and send emails or push notifications. To search for a traveler, you can go to the "Courseer Tracking" section in the "Valer Safety" tab. You can filter by ...
How do I know which push notifications a traveler has received?
You can see which push notifications a traveler has received by going to the "Users" tab. Look for the traveler by name or email, click on them and go to the "Notifications" tab. The Notifications tab will display the flight alerts and notifications ...