Agency Settings
How do I set up my invitation email?
Each account/agency can have its own invitation email template. This template is used to pre-fill in the invitation email sent to travelers. You can locate the invitation email template by going to "Subs" - "EMAILS" and "E-MAIL MODEL". Important: ...
How do I format and submit my logo?
Go to the "CONFIGURATION" tab and go to "BRANK", where you can upload your logo to a white background or upload a custom header. 1. Submit your logo: 400px per 200px - .jpg or .png format. Out-of-standard images will be cut. Preferably a white ...
How do I add my customer service contact details?
You can choose how your customers can contact you through the top SKNS tab, select in the left side column CUSTOMER SUPPORT, you can choose between the options: By phone The Whatsapp app By SMS By e-mail Through a website form For messages in the app
I forgot my password! How do I create a new one?
If you don't remember your password or your password creation link has expired, follow the steps below: Access the portalhttps://viagens.meuagente.comand click "Forgot your password?" Then enter your email (login) and click on the "Recover Password" ...
The app portal is asking you to register a new password. What does this mean and what should I do?
On the last day 06/11/2019 we updated our password security policies and with this when accessing the portal you may be asked to create a new password. It's quite simple and just follow the steps below: Enter your current login (email) and password. ...
How do I change my portal access password?
It's pretty simple, just follow the steps below: Click the icon in the top right corner and select the SKNER option: It will open the screen already with the option to define the new password, fill in the requested fields for new password: This new ...