What mobile devices does the app work on?
The app works on iOS (iPhone and iPad) and Android mobile devices.
Users on other platforms will have access to an online page that includes their itinerary.
Currently the compatibility is with Android 8.0 and newer versions.
For iOS:
iPhone: Requires iOS 14.0 or later.
iPad: Requires iPadOS 14.0 or later.
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Does the app work offline?
The app works offline except for: updates, posts, sending in-app messages, and booking features. However, this can be done when the device is connected to a free Wi-Fi network. * Please make sure you disable theroamingand activate GPS. Here are some ...
How to instruct the passenger to download the My Agent App?
After finishing all editions of your itinerary, click Publish, when you enter all the contact information, click "Send App" for your customer to receive access to the app directly in your email. Your client's login information will be: login - email ...
How Contextual Notifications work
In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183988) you will learn how to configure Contextual Notifications. Contextual Notifications are those that will automatically be displayed on the user's device, based on time, ...
Enabling "TACT US" messages in the app for contact between the agent and traveler: how they work for you and your customers
Important: Please consult availability of this feature according to the contracted plan. A "TACT US" buttonwill be displayed on the main screen of the app. By pressing the button, the user will have access to a contact window through which they can ...
Will my passenger itinerary be updated in your mobile app if I modify it in the CMS?
Yes! If you change a travel itinerary, it will update instantly when you save it to the CMS. If you don't want your modifications to be shared instantly, simply uncheck the "Auto Sync changes with travelers" option under "Trail Settings". Note: At ...