Is there a maintenance schedule for CMS?
Yes!
There is scheduled maintenance from 13:00 to 15:00 (-3GTM). Maintenance usually lasts about 30 to 60 minutes.
*Depending on the maintenance level, the CMS may present instabilities such as slowing down or not becoming unavailable
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How long do previous trips appear in the app/CMS?
Previous trips will remain in the app and CMS for 5 years. After this period of time, travel data will be removed.
Will my passenger itinerary be updated in your mobile app if I modify it in the CMS?
Yes! If you change a travel itinerary, it will update instantly when you save it to the CMS. If you don't want your modifications to be shared instantly, simply uncheck the "Auto Sync changes with travelers" option under "Trail Settings". Note: At ...
Meeting of May 2022
Every last Thursday of the month we make the meeting of My Agent App Customers, put in your schedule and hand lose the next ones.
Where is the link that allows the customer to print the itinerary located? Can I remove?
From the app, it is not possible to print the itinerary. You can print a trip on your web version, directly from the CMS (site where the travel agent has access). To do this, simply create a trip and, after saving, click the print button.
Can I use the app to send a message to my customers?
In addition to emails, you can also send push notifications or text messages to your customers. In the CMS, click Message CENTRAL in the top menu. Choose whether you want to send a message to a particular traveler or to all members of a specific ...