Is there a cost for my customers when using the app?

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• Can I use the app to send a message to my customers?

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• After a published trip, how do I send customer access?

  After publishing a trip you can add new users including in the same way as when creating the trip. At the end of the inclusion, click SAVE. To send the invitation to the new user click SEND APP: The email sending screen will open. Click filter to ...

• How do I add my customer service contact details?

  You can choose how your customers can contact you through the top SKNS tab, select in the left side column CUSTOMER SUPPORT, you can choose between the options: By phone The Whatsapp app By SMS By e-mail Through a website form For messages in the app

• How can the customer check in within the My Agent App?

  In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183983) you easily and quickly discover how to check in within the app and how easy it is to have access to your flight information. See how easy it is to send the link to ...

• Enabling "TACT US" messages in the app for contact between the agent and traveler: how they work for you and your customers

  Important: Please consult availability of this feature according to the contracted plan. A "TACT US" buttonwill be displayed on the main screen of the app. By pressing the button, the user will have access to a contact window through which they can ...