I forgot my password! How do I create a new one?
If you don't remember your password or your password creation link has expired, follow the steps below:
Then enter your email (login) and click on the "Recover Password" button
You will receive an email with instructions to re-reget a new password.
This new password should contain:
- at least 12 characters
- At least one upper letter
- At least one lowercase letter
- At least one number
Prefer strong or very strong (very strong) passwords to increase the security of your portal.
Related Articles
The app portal is asking you to register a new password. What does this mean and what should I do?
On the last day 06/11/2019 we updated our password security policies and with this when accessing the portal you may be asked to create a new password. It's quite simple and just follow the steps below: Enter your current login (email) and password. ...How do I change my portal access password?
It's pretty simple, just follow the steps below: Click the icon in the top right corner and select the SKNER option: It will open the screen already with the option to define the new password, fill in the requested fields for new password: This new ...Can I log in with the same email on more than one device?
Yes! The same login can be done on up to 3 devices (for a family, for example).Can I create places for my customers?
Yes! You can create places by accessing the "LIBRARY" tab in the drop-down menuand selecting "My PLACE/ITIES". Then select the destination and click "CREATE LOCAL". NOTE: You can only create suggested places in the library when the destination exists ...What are they, how to create and how to import itinerary templates?
If you have itineraries that usually repeat themselves, you can create itinerary templates to make your life easier. In the top menu, under "LIBRARY" select "ITINERARY MODELS". Then you can create a template by clicking on "CREATE NEW MODEL"or ...