I can't create, change or see a trip. The trip does not charge and a gear is spinning.

This is a typical browser cache error.

Every time you cannot perform an action by opening an anonymous tab or using another browser it is your browser's cache problem that fails.

To remedy just clear the cache and all cookies of the browser in question.

Another alternative is to clear only the cookies of our application. Follow the steps below, includingtravel.myagente.comsearching for cookies.

• Related Articles

• Can I create places for my customers?

  Yes! You can create places by accessing the "LIBRARY" tab in the drop-down menuand selecting "My PLACE/ITIES". Then select the destination and click "CREATE LOCAL". NOTE: You can only create suggested places in the library when the destination exists ...

• Customer postponed or canceled the trip. What to do?

  published travel with retroactive dates cannot be changed, so our recommendation is to change the dates of travel in the app to any future date (even if the customer does not yet have a new date). With this, you ensure that you can change in the ...

• Can I use an Excel file to create a trip?

  Yes! You can use the Excel document we provide to import travel information (flights, hotels, etc.)through the "+" tab addition of products, services and imports for your trip. See the steps below: Step 1 - Click "+": Step 2 - Select "TRIPS FROM ...

• How do I create an itinerary (roadmap / day-by-day)?

  Under "Travel", you can create a new trip or edit a trip already in creation. After filling in the data under "Travel Settings", on the edit screen of the trip, you must add an activity in "+". In this section, select "Title, summary and image"of the ...

• Can I double a trip?

  Yes! This can be done by going to the TRAVEL tabor scrolling to the last trips on the homepage. On the far right of each trip there is a "three dots" button. Click this button and select DOWN. The duplicate trip will have a copy in the name of the ...