How to check the credits used, the available balance and buy additional credits?

You will be able to access your balance, report of credits used and purchase additional credits in REPORTS & USE CHRED.

The purchase of additional credits can be made through the portal (credit card) or by the payment support channel by PIX (opening of call here or via emailsuporte@meuagente.com).

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• What is the amount of additional credits on my subscription?

  Additional credits have the same value for all plans, whether monthly or annual. We suggest purchasing a larger package of credits as they do not expire (as long as your subscription is active), and have lower values. 1 credit - R$15,00 10 credits - ...

• What is considered a "credit"?

  A credit is required for each passenger who will receive the app. For example:a trip with 3 passengers will be consumed 3 credits at the time of publication. When 2 of these passengers travel again, say the following year, it will be required another ...

• does flight check-in work for any airline?

  We cover a lot of airlines! However, if you find an airline that we do not cover, please send us an email and we will add it (as long as the airline allows you to check-in online).

• will my client's travel documents be available offline?

  Yes! The entire itinerary, maps, destination guides and travel documents are downloaded to the app the first time the trip is opened. Travel documents will be available at any time, regardless of whether or not the user is connected to the internet.

• How can the customer check in within the My Agent App?

  In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183983) you easily and quickly discover how to check in within the app and how easy it is to have access to your flight information. See how easy it is to send the link to ...