How do I know which push notifications a traveler has received?
You can see which push notifications a traveler has received by going to the "Users" tab. Look for the traveler by name or email, click on them and go to the "Notifications" tab.
The Notifications tab will display the flight alerts and notifications you send them. Please note that if you send a push notification to all your travelers, it won't appear.
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How Contextual Notifications work
In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183988) you will learn how to configure Contextual Notifications. Contextual Notifications are those that will automatically be displayed on the user's device, based on time, ...
How do I edit traveler information?
You can edit traveler information (email, password, etc.)going to the "UARIES" tab in the top bar of the administrative area and selecting the desired traveler through the search. After locating your traveler, go to actions on the right and select ...
Why am I not being able to add a traveler?
When creating the account user, did you use an email address that is already being used by a traveler? If so, it may be the failure to save. The added email needs to be unique, so if it has already been added to another traveler, it will not work. ...
Why don't contextual notifications appear in the app's notification center (bell icon)?
Some contextual notifications are generated on the phone and not in the app, unfortunately they cannot be added to the notification center (bell icon). This is the case for time-based contextual notification. For time-based notifications we recommend ...
When a Push notification is sent to passengers, is it saved in the App or deleted right after shipment?
A Push notification, by nature, is not recorded on any device. You can view through the App's notification center.