How do I enter the satisfaction survey (SurveyMonkey)? Is there extra cost?
SurveyMonkey is a third-party service and must be contracted directly on your website. Because of this, we do not offer any support for surveys. They have a Basic plan, which is free.
After the creation of the research on this platform, just inform our support team to insert this function. This condition is valid for PRO and ElLITE plans.
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Is there a cost for my customers when using the app?
There is no cost to customers unless they make a purchase through the app (e.g. booking a hotel or tour). * It is important that customers turn off theroamingwhile using the app, to avoid additional fees.
How do I find my SurveyMonkey form ID?
Log in to your SurveyMonkey account. On the pageMy quizzes, click the search collection icon. SelectWeblink. . . It should display a link in the following format:https://www.surveymonkey.com/r/XXXXX. . . The XXXX part of the link is the form ID.
I have a trip with two passengers and one of them has no email. Can I enter the same email for both travelers?
No. It is essential that all emails entered are unique. If there are two travelers with the same email, the system will override one of them and delete the other. It is essential that each traveler has their unique email and also that everyone has ...
What is the difference between Travel App and Guide App, and when to use one or the other when creating an itinerary?
The Travel App has all the tools to include flights, hotels and services contracted in the agency. The Guide App is an option to offer only one travel guide (with maps, currency converter, point of interest guide) - there are more than 1,200 ...
I entered travelers and published the trip, but the "Send" button to send the email with the app login is disabled
The "Submit" button is disabled as shown below: This occurs when there is no email registered with the user of the traveler(s), according to the print: It is necessary to enter email for all travelers, so you will normally enable the button to send ...