How Contextual Notifications work

How Contextual Notifications work

In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183988) you will learn how to configure Contextual Notifications.
Contextual Notifications are those that will automatically be displayed on the user's device, based on time, location or events, is a great way to engage and support your customers. These notifications will appear even when the traveler is offline.

To enable them go to the CONFIGURATION - GENERAL CONFIGUREATIONS and a column will appear on the left side of the screen, select CONTEXTUAL NOTIFICATIONS:



Important: Make sure your My Agent App plan allows this customization.




    • Related Articles

    • Why don't contextual notifications appear in the app's notification center (bell icon)?

      Some contextual notifications are generated on the phone and not in the app, unfortunately they cannot be added to the notification center (bell icon). This is the case for time-based contextual notification. For time-based notifications we recommend ...

    • Does the app work offline?

      The app works offline except for: updates, posts, sending in-app messages, and booking features. However, this can be done when the device is connected to a free Wi-Fi network. * Please make sure you disable theroamingand activate GPS. Here are some ...

    • How do I know which push notifications a traveler has received?

      You can see which push notifications a traveler has received by going to the "Users" tab. Look for the traveler by name or email, click on them and go to the "Notifications" tab. The Notifications tab will display the flight alerts and notifications ...

    • What mobile devices does the app work on?

      The app works on iOS (iPhone and iPad) and Android mobile devices. Users on other platforms will have access to an online page that includes their itinerary. Currently the compatibility is with Android 8.0 and newer versions. For iOS: iPhone: ...

    • does flight check-in work for any airline?

      We cover a lot of airlines! However, if you find an airline that we do not cover, please send us an email and we will add it (as long as the airline allows you to check-in online).