How can I track a customer trip on the APP?
In the users section of the trip, within the trip of your client, you can include your user with the Booker profile (Agent) and thus follow the trip of your client from the app on your mobile phone, in the "My Travelers" tab.
It is worth remembering that the booker function does not discount credits from your balance, but has restricted access to some native functions of the application, such as maps and the guide. All information included by you can be accessed.
To better understand how the booker function works, go to the video:
Travel usersin the Training area.
Related Articles
After a published trip, how do I send customer access?
After publishing a trip you can add new users including in the same way as when creating the trip. At the end of the inclusion, click SAVE. To send the invitation to the new user click SEND APP: The email sending screen will open. Click filter to ...
How can the customer check in within the My Agent App?
In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183983) you easily and quickly discover how to check in within the app and how easy it is to have access to your flight information. See how easy it is to send the link to ...
Customer postponed or canceled the trip. What to do?
published travel with retroactive dates cannot be changed, so our recommendation is to change the dates of travel in the app to any future date (even if the customer does not yet have a new date). With this, you ensure that you can change in the ...
Can I use the app to send a message to my customers?
In addition to emails, you can also send push notifications or text messages to your customers. In the CMS, click Message CENTRAL in the top menu. Choose whether you want to send a message to a particular traveler or to all members of a specific ...
How to instruct the passenger to download the My Agent App?
After finishing all editions of your itinerary, click Publish, when you enter all the contact information, click "Send App" for your customer to receive access to the app directly in your email. Your client's login information will be: login - email ...