Does my customer still have access to your trip through the app after returning?

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• After a published trip, how do I send customer access?

  After publishing a trip you can add new users including in the same way as when creating the trip. At the end of the inclusion, click SAVE. To send the invitation to the new user click SEND APP: The email sending screen will open. Click filter to ...

• How can I track a customer trip on the APP?

  In the users section of the trip, within the trip of your client, you can include your user with the Booker profile (Agent) and thus follow the trip of your client from the app on your mobile phone, in the "My Travelers" tab. It is worth remembering ...

• Customer postponed or canceled the trip. What to do?

  published travel with retroactive dates cannot be changed, so our recommendation is to change the dates of travel in the app to any future date (even if the customer does not yet have a new date). With this, you ensure that you can change in the ...

• What is the difference between Travel Documents and Travel Attachments?

  Travel documents and travel attachments are features that allow you to upload files to the app, so travelers can have access to them at any time. The main difference between Travel Documents and Travel Attachments is where these files are shown in ...

• Can I use the app to send a message to my customers?

  In addition to emails, you can also send push notifications or text messages to your customers. In the CMS, click Message CENTRAL in the top menu. Choose whether you want to send a message to a particular traveler or to all members of a specific ...