Can I change the dates of travel after it has been published?
Yes, you can change the end date of the trip, but you will not be able to change the starting date once published and the start of the trip.
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Customer postponed or canceled the trip. What to do?
published travel with retroactive dates cannot be changed, so our recommendation is to change the dates of travel in the app to any future date (even if the customer does not yet have a new date). With this, you ensure that you can change in the ...
Does my customer still have access to your trip through the app after returning?
Yes! They will still be able to access your travels by accessing the sectionMy Travelsof the app (in the top left corner).
What is the difference between Travel Documents and Travel Attachments?
Travel documents and travel attachments are features that allow you to upload files to the app, so travelers can have access to them at any time. The main difference between Travel Documents and Travel Attachments is where these files are shown in ...
Can I change app menu names?
Yes! You can translate/change name of your menu items by accessing in the administrative area, in the top bar than the CONFIGURATION tab - GENERAL SUMMARY - CHARACTERISTICS - APP MENU. When you open the list of menu items, click the three dots edit ...
will my client's travel documents be available offline?
Yes! The entire itinerary, maps, destination guides and travel documents are downloaded to the app the first time the trip is opened. Travel documents will be available at any time, regardless of whether or not the user is connected to the internet.