Knowledge Base
Meu Agente App
Meu Agente App
Recent Articles
How to generate a PDF quote?
How Contextual Notifications work
In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183988) you will learn how to configure Contextual Notifications. Contextual Notifications are those that will automatically be displayed on the user's device, based on time, ...How can the customer check in within the My Agent App?
In this video (https://turboxplay.com.br/course/training-app-my-agent/34721/183983) you easily and quickly discover how to check in within the app and how easy it is to have access to your flight information. See how easy it is to send the link to ...Can I use an Excel file to create a trip?
Yes! You can use the Excel document we provide to import travel information (flights, hotels, etc.)through the "+" tab addition of products, services and imports for your trip. See the steps below: Step 1 - Click "+": Step 2 - Select "TRIPS FROM ...Can I use trips to send quotes to my customers?
Yes! You can add special prices and notes on the values, which will be included only in the PDF file. See the video tutorial:How to generate a PDF quote? *To ensure that the values appear in the PDF, be sure to check the optionInclude value ...
Popular Articles
Does my customer still have access to your trip through the app after returning?
Yes! They will still be able to access your travels by accessing the sectionMy Travelsof the app (in the top left corner).I entered travelers and published the trip, but the "Send" button to send the email with the app login is disabled
The "Submit" button is disabled as shown below: This occurs when there is no email registered with the user of the traveler(s), according to the print: It is necessary to enter email for all travelers, so you will normally enable the button to send ...I have a trip with two passengers and one of them has no email. Can I enter the same email for both travelers?
No. It is essential that all emails entered are unique. If there are two travelers with the same email, the system will override one of them and delete the other. It is essential that each traveler has their unique email and also that everyone has ...Travel is in trouble. Nothing appears but the air in the application and in the administrative area are all the activities entered correctly
This is a typical case of when there is no destination entered in "Trip Settings". All activities and services inserted in a trip are necessarily always linked to a destination, that is, to a particular city. Therefore, it is important that all ...How do I change my portal access password?
It's pretty simple, just follow the steps below: Click the icon in the top right corner and select the SKNER option: It will open the screen already with the option to define the new password, fill in the requested fields for new password: This new ...